The National Airline of Colombia, Avianca, has long been servicing the Americas since 1919, making it the second oldest airline, just a few months younger than KLM, to remain in service. Although there have been problems along the way, as well as having to help repair Colombia’s somewhat previously broken tourism industry, Avianca still manages to maintain a short-haul fleet product that can be compared to the likes of most other traditional airlines. Join me as I walk through the On Ground experience, Seat, Food, and entertainment.

On the ground

Check-in was extremely easy, as well as the fact that this was a domestic flight and so passport details weren’t required. However, the one thing that I would pick up was that seat selection was not free, costing roughly 120,000 Colombian Pesos ($29 USD) depending on the seat. However, I was lucky enough to be randomly allocated the emergency exit row, technically giving me a free upgrade to the airline’s “Plus” seat. Boarding passes were automatically sent to me, and so all I had to do was go through security and get on the flight.

The Seat

Given the fact that I had been given the upgrade, the seat was really nice. However, this seat felt like what you could normally get as the basic economy seat on an airline like British Airways, and so if I’d sat in the basic seat on Avianca, I would have felt like I was paying for a traditional airline and yet was receiving something you might find on EasyJet. It came with Folding Headrests, something I wished I would have received on my Long-Haul flight to Heathrow that I flew a day later. Because this was the emergency exit row, there was plenty of legroom to stretch out in, but this also meant that nothing was allowed to be stowed on the floor, and everything had to be in the overhead lockers instead.

Food and Entertainment

Food was purchase-only, whereas I would expect at least a light snack to be provided on my flight if I am flying with a legacy carrier, especially due to the fact that some low-cost airlines like JetBlue are offering free snacks nowadays. Despite the fact that some of Avianca’s Airbus A320s are flying flights with routes up to 6 hours in length, there was no seatback entertainment on the flight. Although, it is useful in pointing out that my seat came with charging ports and a phone holder for me to watch my own downloaded entertainment. Avianca also has a feature that allows you to watch some of their films on your own phone, known as “Avianca on Air.”

Overall, I’m not entirely sure that this is a flight that stands out to me, unlike that I had experienced earlier on my trip with JetBlue. Whilst the seat was good and comfortable, I don’t particularly feel that it was worth the extra money to be paid for it, as well as the fact that If I weren’t upgraded, I would be missing lots of the features which came with it. I would recommend Avianca for its short-haul flights. However, If you are on a route within South America which could be up to 5 and a half hours on an A320, I would probably recommend going on LATAM for a chance of a larger plane.